Claims are handled digitally in combination with personal service from our dedicated team and top-class partners.
You request assistance and report claims directly in our app
No middlemen - help in no time
Easy. Hassle-free. Instant.
24 / 7 / 365
We never leave anyone behind! Our Team monitors and continues to assist you until everything is resolved
If you don´t have access to the app, you can call our Alarm center 24/7.
In you are not in need of urgent assistance, you report the claim for compensation digitally directly to our Support team.
If you do not have access to the app, you can report claims to our support by email. We often respond within a few minutes.