The secrets behind our instant assistance service!

Claims are handled digitally in combination with personal service from our dedicated team and top-class partners.

You request assistance and report claims directly in our app

Assistance as easy as
ordering TAXI!

No middlemen - help in no time

Assistance
How it works!

Easy. Hassle-free. Instant.
24 / 7 / 365

1. Push the
Assistance button

Order assistance with a few keystrokes.

2. Help
on the way!

The nearest supplier is assigned digitally and you follow everything live.

3. We help you
back on track!

If we do not make it on the spot, the car will be towed and you move on in a replacement car.

* Follow all "LIVE"
in the app

Follow the whole process. Communicate with us and suppliers. All information stored in one place.

After completion
of assistance

We never leave anyone behind! Our Team monitors and continues to assist you until everything is resolved

AssistMe Support Team

Personal claim consierge
Get help with compensations and ordering non-acute services and other claim related questions.

If you don´t have access to the app, you can call our Alarm center 24/7.

+46 771 28 28 28

Claim handling
How it works!

In you are not in need of urgent assistance, you report the claim for compensation digitally directly to our Support team.

1. Push button "Support"

Open up a new chat in the App and select "Anmäl Skada".

2. Tell us about what happened

Give us information about the claim and you will receive a compensation decision right away.

3. Payment in seconds

Compensation is paid instantly via digital payment solutions such as Swish.

If you do not have access to the app, you can report claims to our support by email. We often respond within a few minutes.

support.se@assistme.eu

Top-class partners!

Together with our top-class partners, we solve problems with hyperspeed!